Home Privacy Policy & E-Commerce Terms and Conditions

Privacy Policy


The Atomy Global Mall's version(in English) of the Terms and Conditions of Use are provided to aid customers' understanding.

When there are differences in legal interpretation, the Korean version takes precedence over the global version and only the Korean version is legally binding.

For members of Atomy overseas corporations, follow the privacy policy of the affiliated corporation. Please check the details of the privacy policy of each Atomy overseas corporations’ webpages.

This Privacy Policy stipulates the purpose of personal information collection performed by Atomy Co., Ltd to protect its members’ personal information, and its security policies and systems for personal information. It is designed to protect the privacy and communication secrets of the members of Atomy Co., Ltd and prevent human rights violations caused by information leakage.
Atomy Co., Ltd has established and hereby discloses this Privacy Policy as follows, to protect the personal information of information subjects in accordance with Article 30 of the Personal Information Protection Act and ensure the rapid and smooth processing of relevant complaints. Atomy Co., Ltd implements the Privacy Policy to notify its members on how their personal information is used and for what purpose, and what measures it takes to protect personal information.
Changes and revisions to this Privacy Policy will be duly reported via the notice section on its website (or individual notifications). Please visit the Atomy Co., Ltd website from time to time to check for any changes to this Privacy Policy.

Article 1. Personal Information to be Collected and Purpose of Use

Atomy Co., Ltd uses the personal information that it collects for the following purposes. The personal information processed by Atomy Co., Ltd is not used for any purpose other than the following. In case of a change to the purpose of use, Atomy Co., Ltd will take the necessary measures, including collecting separate consent in accordance with Article 18 of the Personal Information Protection Act.


Classification Personal information to be collected Purpose of use Basis
PC web/
mobile app
Member registration Required Name, date of birth, password, guest password, and cell phone number Personal identification and customer identification Information subject’s consent
Optional Bank account information, phone number, address, and email
Commission payment and tax report/payment Required Resident registration number (foreigner registration number), bank account information, and business registration number Income tax, resident tax, and other tax report/payment, commission payment, cash receipt, and tax invoice issuance Article 68 of the Enforcement Decree of the Framework Act on National Taxes; Article 145 of the Income Tax Act; and Article 16 of the Value-Added Tax Act
Optional None
Product
purchase
Shipping
information
Member order Required Customer information (name, cell phone number, address, email, and sender’s name)
Shipping information (name, cell phone number, and address)
Goods shipping Information subject’s consent
Optional Phone number and shipping message
Payment information Virtual account Required Cell phone number Payment Information subject’s consent
Virtual account Optional Cash receipt information: Cell phone number, cash receipt issuance number, and credit card number
Credit card
(ARS/ Paynow Biz/terminal)
Required Credit card number
Virtual account + credit card Required Cell phone number and credit card number
Optional Cash receipt information: Cell phone number, cash receipt issuance number, and credit card number
Personal identification Required Name, date of birth, cell phone number, sex, mobile carrier, and personal identification (CI/DI) Customer identification, adult authentication, and prevention of fraudulent use Information subject’s consent
Information modification Optional Password, bank account information, affiliated center, guest password, phone number, cell phone number, address, and email address Personal identification and customer identification Information subject’s consent
General Marketing participation Event application and survey
response
Optional Name, member number, phone number, and email address
• Collected items vary depending on the marketing type.
Shipping information (name; cell phone number, and address)
Event result notification, prize shipping, and survey Information subject’s consent

* Personal identification
(CI: Connecting Information ー personal identification information provided by an identification service agency)
(DI: Duplication Information ー personal identification information developed to prevent duplicate registration)

Atomy Co., Ltd collects personal information as follows.
- Website, mobile app, telephone, and counseling board

Article 2. Personal Information Retention Period and Use Period

Atomy Co., Ltd retains each member’s personal information as long as he/she receives the services provided by Atomy Co., Ltd, and uses the information for service provision purposes. However, a member’s personal information will be deleted beyond restoration via technical means and will not be available for perusal or use if the purpose of collection or provision of information is achieved, membership termination is requested in accordance with the procedures specified in Article 47 of the Atomy Co., Ltd Member Management Regulations, or a member is disqualified on account of any reason specified in Article 48. However, the following information will be retained for a set period of time if the Commercial Act and any other relevant laws require the information to be retained for purposes including the verification of rights and obligations pertaining to certain transactions.

Records regarding contracts or offer withdrawals: 5 years
Records regarding payment and provision of goods, etc.: 5 years
Records regarding consumer complaints or conflicts: 3 years
Prevention of re-registration within a year from member withdrawal, and identification of persons not eligible for Atomy Co., Ltd membership pursuant to internal policies: 3 years
To be destroyed 3 months after completion of research survey

Article 3. Provision and Sharing of Personal Information

In principle, Atomy Co., Ltd does not provide its members’ personal information to any company or institution unrelated to services provided to members. However, in the following exceptional cases, Atomy Co., Ltd may provide personal information without consent.

  1. Where it is deemed necessary to disclose personal information to take legal measures against those who violate the Member Regulations of Atomy Co., Ltd, or injure others or disrupt the good customs of society using the Atomy Co., Ltd services; or
  2. Such disclosure is required by law, or required by an investigative agency in accordance with the procedures and methods prescribed in a law.

Article 4. Outsourcing of Personal Information Processing and Provision of Information to Assignee

To improve its services, Atomy Co., Ltd may outsource the collection, handling, management, etc., of its members’ personal information to an assignee. Atomy Co., Ltd strictly ensures that its members’ personal information is securely managed pursuant to the relevant laws, when executing an outsourcing agreement.

  1. 1.To facilitate tasks related with personal information, Atomy Co., Ltd outsources its personal information tasks as follows.
    1. Operation of the telephone counseling center
      • Outsourced entity (assignee): CJ Telenix (Digital-ro, Guro-gu, Seoul)
      • Details of the works to be outsourced: Phone counseling, provision of information on departments and employees
      • Shared information: Name, date of birth, member number, phone number, cell phone number, shipping address, and order history
  2. 2. Atomy Co., Ltd provides personal information within a limited scope to the following assignee.
    Assignee Outsourced tasks Shared information
    Korea Special Sales Financial Cooperative Association Tasks required for the conclusion, maintenance, performance, and management of consumer damage compensation insurance Name, date of birth, member number, transaction amount, and other information required to fulfill the purpose of the outsourced tasks, including
    Logifocus Corp. Shipping of ordered goods Name, shipping address, phone number, member number, and order history
    Sea Global Shipping of ordered goods Name, shipping address, phone number, member number, and order history
    Hansung Food Co., Ltd. Shipping of ordered goods Name, shipping address, phone number, member number, and order history
    Serinfood Inc. Shipping of ordered goods Name, shipping address, phone number, member number, and order history
    Mirae Well Life Co., Ltd. Shipping of ordered goods Name, shipping address, phone number, member number, and order history
    Gangwon Deep Sea Water Co., Ltd. Shipping of ordered goods Name, shipping address, phone number, member number, and order history
    KG Inicis Co., Ltd. Credit card payment Name and credit card information
    LG Uplus Corp. Credit card payment, virtual account, account authentication, and text message services (SMS, LMS, and MMS) Name, credit card information, date of birth, and cell phone number
    Smart Solution Co., Ltd. Credit card payment Name, credit card information, date of birth, and bank account information
    Korea Credit Bureau (KCB) Personal identification and real name authentication Name, resident registration number, sex, date of birth, and cell phone number
    Atomy AZA Co., Ltd. Personal identification Name, date of birth, member number, phone number, and email address
    CJ Logistics Corporation Shipping of ordered goods Name, telephone, address, and date of birth
  3. 3.When executing an outsourcing agreement, in accordance with Article 25 of the Personal Information Protection Act, Atomy Co., Ltd. ensures that the agreement stipulates prohibition of processing personal information for any purpose other than performing the outsourced works, technical and administrative protection measures, restriction of sub-outsourcing, supervision of assignees, damage compensation, and other responsibilities, and monitors the assignees to ensure that they handle personal information in a secure manner.
  4. 4.Atomy Co., Ltd. will disclose any change to the outsourced works and the assignees without delay in accordance with this Privacy Policy.

Article 5. Procedure and Method for Destruction of Personal Information

  1. Atomy Co., Ltd shall destroy personal information in accordance with the following procedures and methods.
  2. Destruction Procedures
    • 1) Atomy Co., Ltd shall destroy its customers’ personal information without delay upon the achievement of the purposes of retention specified in the retention and use period for personal information.
    • 2) Pursuant to Article 29 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., Atomy Co., Ltd shall destroy its members’ personal information that has not been used for a year, or store and manages such information separately from other members’ personal information.
      • The above does not apply to cases where a different period is specified in any other law, or a different period is set at the request of a member.
      • By 30 days prior to the expiration of the period, Atomy Co., Ltd. will notify a member of the destruction of his or her personal information or the separate storage and management of such information, the expiration date of the period, and the affected personal information.
        (In accordance with Article 16 of the Enforcement Decree of the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., Atomy Co., Ltd. will notify a user by email, writing, fax, phone, or other similar means.)
      • In case personal information is retained instead of destroyed, Atomy Co., Ltd. shall store the information in a logical manner, separate from other personal information and personal information files. Unless otherwise specified in the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. or any other law, Atomy Co., Ltd. shall not use or provide the retained information.
  3. Destruction Methods
    • Personal information printed on paper is destroyed by shredding or incineration. Personal information stored as electronic files is permanently destroyed by means that render the information non-restorable. Here, the phrase “means that render the information non-restorable” refers to such methods socially regarded as incurring reasonable cost at the current perceived level of technological advancement.
    • In cases where the processing of the destroyed personal information was outsourced to a third party, Atomy Co., Ltd. ensures that the assignee can no longer process the information.

Article 6. Rights and Obligations of Information Subjects and Method of Exercise

  1. 1.An information subject may exercise the following rights regarding the protection of his or her personal information against Atomy Co., Ltd. at any time
    1. Demand access to the personal information
    2. Demand correction of errors, etc., in the personal information
    3. Demand deletion
    4. Demand suspension of processing
  2. 2.An information subject may exercise the rights specified in Paragraph ① above by writing, phone, email, or fax, and Atomy Co., Ltd. will take the required measures without delay.
  3. 3.In cases where an information subject demands the correction of errors or deletion of personal information, Atomy Co., Ltd. shall not use or disclose the personal information to a third party.
  4. 4.An information subject may exercise these rights through his or her legal representative, a person authorized by the subject, or his or her agent. In such cases, the information subject is required to submit a power of attorney using Annexed Form No. 11 from the Enforcement Decree of the Personal Information Protection Act.
  5. 5.An information subject may not infringe on the personal information of the subject or any other person processed by Atomy Co., Ltd. or such person’s privacy in violation of the Personal Information Protection Act or any other relevant laws.

Article 7. Technical and Administrative Measures

① Technical Measures

When handling its members’ personal information, Atomy Co., Ltd implements the following technical measures to secure the information by preventing the loss, theft, leakage, altercation, or damage thereof.

  • A member’s personal information is protected by a password, and critical data are protected through additional security features including the encryption of files and transmitted data or the file lock feature.
  • Atomy Co., Ltd uses antivirus programs to prevent damage caused by computer viruses. Antivirus programs are updated on a regular basis and, in case of a sudden virus attack, Atomy Co., Ltd. provides the relevant vaccine as soon as it is released to prevent infringement of personal information.
  • Atomy Co., Ltd employs security devices (SSL or SET) that ensure the secure transmission of personal information via networks.
  • Atomy Co., Ltd. is committed to maintaining security against hacking or any other intrusion from external sources by measures such as installing firewall systems and vulnerability analysis systems in each server.

② Administrative Measures

  • Atomy Co., Ltd provides access to its members’ personal information to a minimum number of personnel, and requires its employees that handle personal information to learn new security technologies and familiarize themselves with their personal information protection obligations through regular in-house training sessions and external training courses.
  • Atomy Co., Ltd requires all new employees to sign security pledges to prevent information leakage caused by humans, and implements internal procedures to monitor the performance of its privacy policy and the employees’ compliance with the policy.
  • When an employee tasked with handling personal information hands over his or her responsibilities to his or her successor, such transition is performed in a strictly secure manner, and Atomy Co., Ltd clearly specifies its employees’ responsibilities regarding personal information incidents during and after their service at the company.
  • Atomy Co., Ltd is not responsible for any matter caused by a user’s personal mistake or any basic risk inherent in using the internet. Each user should protect his or her own personal information by properly handling and taking responsibility for his or her own ID and password.
  • In case of any loss, leakage, alteration, or damage of personal information caused by an administrator’s mistake or any technical or administrative incident, Atomy Co., Ltd will immediately notify the member and take appropriate measures.

Article 8. Management of Identification Number and Password

In principle, a member’s identification number (ID) and password may not be used by any person other than the member. Atomy Co., Ltd is not responsible for any issue caused by the theft of a member’s ID or password or the use thereof by a person other than the member, unless the issue is attributable to a deliberate act or negligence on the part of Atomy Co., Ltd. In any case, a member should not share his or her password with others and, while logged in, take special care to ensure that his or her personal information is not exposed to others. In cases where a member is found to have registered as another member or made a purchase using another person’s personal information, the membership agreement may be terminated by Atomy Co., Ltd, and the member may be punished by imprisonment for up to 3 years or a fine up to KRW 10 million under the Resident Registration Act.

Article 9. Information Protection for Children Under 14

A person should be 20 years or older to become an Atomy Co., Ltd member.

Article 10. Personnel Responsible for Management of Personal Information

Atomy Co., Ltd designates personnel in charge of personal information protection to coordinate tasks related to personal information, and handle complaints from information subjects regarding the processing of personal information and provide remedies for damages (Officer and Manager). An information subject can contact personnel or the relevant department for any question regarding the protection of personal information, complaints, and remedies arising from their use of the services (businesses) of Atomy Co., Ltd. Atomy Co., Ltd will make the utmost effort to provide rapid and sufficient answers to information subjects’ questions.

  1. Personal Information Management Officer
    • Name: Chang Woo Kim
    • Phone number: 02-1544-8580
    • Email address: atomy@atomy.kr
  2. Personal Information Manager
    • Name: Jeong-yeob Chae
    • Phone number: 02-1544-8580
    • Email address: jychae@atomy.kr

Article 11. Remedies for Rights Infringement

An information subject can contact the following institutions for questions regarding infringement of personal information. The following institutions are not affiliated with Atomy Co., Ltd. Please contact the institutions to report or inquire about personal information infringement.

  • ▶ Personal Information Infringement Report Center and Dispute Mediation Committee (operated by Korea Internet & Security Agency)
    • Service areas: Report of personal information infringement, counseling request, and dispute mediation request
    • Website: privacy.kisa.or.kr
    • Phone: 118 (no area code)

Personal Information Infringement Report Center

▶ Cybercrime Investigation Team, Supreme Prosecutors’ Office (www.spo.go.kr / 1301, no area code)
▶ Cyber Bureau, Korea National Police Agency (cyberbureau.police.go.kr / 182, no area code)
For other questions regarding personal information infringement/damage, please contact the Personal Information Infringement Report Center at the Korea Internet & Security Agency (KISA) (http://privacy.kisa.or.kr / Phone 118).

Article 12. Matters Regarding Installation and Operation of Automated Personal Information Collection System and Refusal of Installation and Operation

1. What is a cookie?

  • The Company uses ‘cookies’ to store and import users’ information for personalized services.
  • A cookie is a small text file sent by the server operating the website to a user’s browser. It is stored in the hard disk drive of the user’s computer. Upon the user’s subsequent visit to the website, the website server reads the cookies stored in the user’s hard disk drive to maintain the user’s settings and provide personalized services.
  • A cookie does not automatically or actively collect personal identification information, and a user may refuse to store cookies or delete them at any time.

2. Purpose of Using Cookies

Atomy Co., Ltd uses cookies to remember the IDs that users used to log in on Atomy websites.

3. Cookie Installation/Operation and Refusal of Installation/Operation

  • A user may choose whether to install cookies. A user can change his or her web browser options to either allow all cookies, ask for the user’s confirmation every time a cookie is stored, or refuse to store any cookies.
  • However, if a user refuses to store cookies, he or she may have difficulties in using some Atomy services that require login.
  • A user can allow or refuse cookie installation by taking the following steps (for Internet Explorer).
    1. Go to the [Tools] menu and select [Internet Options].
    2. Click the [Privacy] tab.
    3. Set the [Privacy settings].

Article 13. Change of Privacy Policy

  1. Privacy Policy: v2.5
  2. This Privacy Policy is effective as of June 25, 2020.

E-Commerce Terms and Conditions


The Atomy Global Mall's version(in English) of the Terms and Conditions of Use are provided to aid customers' understanding.

When there are differences in legal interpretation, the Korean version takes precedence over the global version and only the Korean version is legally binding.

For members of Atomy overseas corporations, follow the privacy policy of the affiliated corporation. Please check the details of the privacy policy of each Atomy overseas corporations’ webpages.

Article 1. (Purpose)

The purpose of these Terms and Conditions is to establish guidelines on the rights, duties and responsibilities of cybermall users utilizing the internet-related services (hereinafter referred to as the “Services”) provided by Atomy cybermall (hereinafter referred to as the “Mall”) operated by Atomy Co., Ltd (an e-commerce company).

Unless transactions contradict its nature, the following terms apply to e-commerce transactions utilizing PC communication, wireless communication, or others.

Article 2. (Definition)

  1. 1. “Mall” means a virtual business site established by Atomy Co., Ltd to trade goods or services (hereinafter referred to as “Goods and Services”) using computers and information communication facilities to provide Goods and Services to Users. The term can be also used to refer to the company operating the cybermall.
  2. 2.“User” means a Member or a Non-Member who accesses the “Mall” to use the services provided by the “Mall” in accordance with these Terms and Conditions.
  3. 3.“Member” refers to a User who uses the services provided by the “Mall” by registering as a member. A Member receives information from the “Mall” and may use the services provided by the “Mall” on a continuous basis.
  4. 4.“Non-Member” refers to a User who uses the services provided by the “Mall” without registration.

Article 3. (Display, Explanation and Revision of Terms and Conditions of Use)

  1. 1.The “Mall” should, for easy recognition by Users, display the contents of these Terms and Conditions, the name of the company and its representative, the address of the place of business (including the address of the site handling customer complaints), phone number, fax number, email address, business license number, e-commerce permit number, and the name of the personal information manager on the main page of the Atomy cybermall website. However, the content of these Terms and Conditions may be displayed through a linked page.
  2. 2.Prior to the User’s final agreement to these Terms and Conditions, the “Mall” should provide a separate link or a pop-up screen to obtain the User’s confirmation on the terms of cancellation rights, delivery responsibilities, refund terms and other important details so that the User can understand the content.
  3. 3.The “Mall” may make amendments to the extent that it does not violate applicable laws, including the Act on Consumer Protection in Electronic Commerce, Etc., the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., the Act on Door-to-Door Sales, Etc., and the Consumer Protection Act.
  4. 4.In case of revising these Terms and Conditions, the “Mall” should specify the effective date and the reasons for the revision and post them on the main page of the “Mall” seven days prior to the effective date until the day before the effective date. However, in case of a revision that will disadvantage the User, it should issue a notification at least 30 days prior to the revision. In such cases, the “Mall” should provide a clear comparison of the old terms and the revised terms in such a way that the User can easily understand them.
  5. 5.If these Terms and Conditions are revised, the revised Terms and Conditions apply only to contracts concluded after the effective date, whereas any and all contracts concluded before the effective date are governed by the provisions of the old Terms and Conditions. However, in cases where the User who has already signed the contract wishes to have the revised provisions applied to him or her, the User may notify his or her intent to the “Mall” and obtain consent from the “Mall” within the notice period of the revised Terms and Conditions under Paragraph 3, in which case the revised Terms and Conditions apply.

Article 4. (Provision & Replacement of Service)

  1. 1.The “Mall” should perform the following duties:
    1. Provide information regarding the Goods and Services and conclude purchasing contracts;
    2. Deliver the Goods and Services for which a purchase contract has been concluded; and,
    3. Other duties specified by the “Mall.”
  2. 2.In cases where the Goods and Services are sold out or technical specifications are revised, the “Mall” may change the Goods and Services to be provided under future contracts. In such cases, the “Mall” should immediately announce the changes to the Goods and Services and the date of application on the page where the present Goods and Services are displayed.
  3. 3.In cases where the Goods and Services are changed because of a change to technical specifications or the Goods and Services are sold out, the “Mall” should immediately report the cause of the change to the available address of the User.
    In cases covered by the previous paragraph, the “Mall” should compensate for all damages inflicted on the User. However, this does not apply if the “Mall” proves that such event is not caused by its willful act or negligence.

Article 5. (Suspension of Service)

  1. 1.The “Mall” may temporarily suspend its services in case of maintenance of computers and telecommunications equipment, replacement or damage repairs, or interruption of communication.
  2. 2.The “Mall” should compensate the User or any third party for damages caused by the temporary suspension of services for a reason stated in Paragraph 3. However, this does not apply if the “Mall” proves that such event is not caused by its willful act or negligence.
  3. 3.In case of a change of business type, abandonment of business, merging between businesses, and for other various reasons, the “Mall” should notify the consumer as specified in Article 8 and compensate the consumer in accordance with the original conditions offered by the “Mall.” However, if the “Mall” did not state the terms of compensation, the “Mall” should pay the User his or her loyalty points in kind or in cash equal to the value of the currency used at the “Mall.”

Article 6. (Membership)

  1. 1.The User should apply for membership by expressing his or her intent to consent to these Terms and Conditions after filling out the form designated by the “Mall” with the member’s personal information.
  2. 2.The “Mall” should register all Users who apply for membership in the manner stipulated in Paragraph 1 unless the User does not fall under any of the following sub-paragraphs.
    1. The applicant has lost his or her membership for reasons indicated in Article 7, Paragraph 3. However, the applicant may acquire approval from the “Mall” to re-subscribe for membership three years after the loss of membership;
    2. The applicant entered false information, omitted required information, or made errors in the registration form; or.
    3. It is deemed that registering the User would present significant technical difficulties for the “Mall.”
  3. 3.Membership becomes effective when the Member receives membership approval from the “Mall.”
  4. 4.The member should immediately notify the “Mall” of any changes to his or her account information by email or other means.

Article 7. (Withdrawal from Membership & Loss of Eligibility)

  1. 1.The member may request, at any time, to withdraw from membership and the “Mall” should immediately process the request.
  2. 2.The “Mall” may limit or suspend membership for the following reasons:
    1. The member entered false information in the registration form;
    2. The purchase price for the goods or other obligations owed by the member regarding his or her usage of the “Mall” are not paid for by the due date;
    3. The member interferes with others’ use of the "Mall,” or uses others’ information without permission, or threatens the order of e-commerce in any other way; or,
    4. The member uses the “Mall” to act in violation of public order and morals, or to commit acts prohibited by law or by these Terms and Conditions.
  3. 3.The “Mall” may cancel the membership of a Member whose membership has been suspended or limited, if the same act is repeated twice or more, or if the cause is not corrected within 30 days.
  4. 4.In cases where the “Mall” cancels membership, the Member’s registration will be terminated. Prior to termination, the “Mall” should notify the Member and grant a period of at least 30 days or more to provide an explanation.

Article 8. (Notification to Members)

Any notifications from the “Mall” will be sent to the email address designated in advance by the Member during registration.
In cases of notifying unspecified Members, individual notices may be replaced by a display of the notification on the notice board on the website for 1 week or more. However, the “Mall” should send individual notices to Members with regards to matters that may have a significant impact on their transactions.

Article 9. (Application for Purchase)

The User should request purchases in the following manner or in a similar manner, and the “Mall” should provide the User with the following information in an easy-to-understand manner to aid in his or her purchase request. However, if the User is a Member, the “Mall” may choose not to apply Sub-paragraphs ② to ④:

  1. Search and select Goods and Services;
  2. Enter name of recipient, address, phone number, email address (or cell phone number);
  3. Confirm matter(s) with respect to the contents of these Terms and Conditions, limited cancellation policies, delivery fees, installation fees, and others;
  4. Express consent to these Terms and Conditions and confirm or refuse the above Subparagraph 3 (e.g., mouse click);
  5. Request and confirm purchase of goods; consent to allow confirmation of application from the "Mall”; and,
  6. Select payment method.

Article 10. (Conclusion of Contract)

  1. 1.The “Mall” may opt not to accept requests for purchase as shown in Article 9 falling under any of the following sub-paragraphs. In cases where a contract is concluded with a minor, the “Mall” should issue a notification that failure to obtain consent from a legal representative may result in the cancellation of the contract by the minor, or by his or her legal representative:
    1. If the minor entered false information, omitted required information, or made errors in the registration form;
    2. In case of purchase of cigarettes and liquor and other Goods and Services prohibited by the Youth Protection Act; or
    3. If it is deemed that accepting the application for purchase may cause technical problems for the “Mall.”
  2. 2.The contract is deemed to be concluded when the acceptance of the “Mall” is delivered to the User in the form stipulated in Article 12, Paragraph 1.
  3. 3.The acceptance of the “Mall” should include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.

Article 11. (Payment Method)

The method of payment for the Goods and Services purchased through the “Mall” may be selected from the following sub-paragraphs. The “Mall” may not collect any additional fees regarding payment for Goods and Services.

  1. 1.Account transfer through phone banking, internet banking, mail banking and others;
  2. 2.Card payment through a prepaid card, debit card, credit card, or other;
  3. 3.Online bank transfer;
  4. 4.Electronic money;
  5. 5.Payment upon receipt;
  6. 6.Loyalty points or other points offered by the “Mall”;
  7. 7.Gift voucher contracted or recognized by the “Mall”; or
  8. 8.Other means of electronic payment

Article 12. (Notice of Receipt, Change, and Cancellation of Application for Purchase)

  1. 1.The “Mall” should send a notice of receipt to the User after receiving the User’s application for purchase.
  2. 2.In the case of a discrepancy between the User’s intent and the received notice, the User may change or cancel the application for purchase immediately after receipt. In cases where the request for change or cancellation is made prior to delivery, the “Mall” should process the request accordingly without any delay. In the event that payment has already been made, the User should follow the guidelines detailed in Article 15’s Cancellation of Purchase.

Article 13. (Provision of Goods and Services)

  1. 1.Unless specified otherwise, the “Mall” should take necessary measures such as customizing production and packaging and deliver the Goods and Services within seven days from the date of purchase. However, in cases where the “Mall” has already received payment in whole or in part, delivery should be processed within three business days from the date of receipt. In such cases, the “Mall” should take the necessary measures to inform the User on the procedures of provision and the delivery status of the Goods and Services.
  2. 2.The “Mall” should specify the delivery method, payer, and the delivery time for each delivery method for the Goods and Services purchased by the User. In cases where the “Mall” fails to deliver by the end of the designated period of delivery, it should compensate the User for damages. However, this does not apply to cases where the “Mall” proves that such event is not caused by its willful act or negligence.

Article 14. (Refund)

In cases where the Goods and Services are sold out or unavailable and cannot be provided or delivered to the User who requested the purchase, the “Mall” should notify the User without delay, and if payment for the Goods and Services has already been made in advance, the “Mall” should take the necessary measures or refund the payment within three business days from the date of receipt.

Article 15. (Cancellation of Purchase, etc.)

  1. 1.The User who purchased Goods and Services by concluding a contract with the “Mall” may cancel the purchase within seven days from the date on which the User received a written contract.
  2. 2.In cases falling under any of the following sub-paragraphs, the User may not return or exchange the Goods and Services.
    1. If the Goods and Services are lost or damaged due to the fault of the User (however, cancellation of purchase may be acceptable if the packaging was damaged in the process of checking the content);
    2. If the value of the Goods and Services significantly decreased on account of partial use or consumption by the User;
    3. If the Goods and Services are not available for resale due to a significant decrease in the value of the Goods and Services due to time passing; or
    4. If the Goods can be replaced by other Goods with the same performance, but the packaging of the original is damaged.
  3. 3.In the case of Article 2, Paragraph 2, Sub-paragraphs ② to ④, the cancellation of a purchase by the User is not limited if the “Mall” fails to clearly specify the fact that cancellation of purchases is limited or that it would take the necessary measures to provide the Goods.
  4. 4.Despite Paragraphs 1 and 2, the User may cancel his/her purchase of goods within three months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that the Goods and Services differ from the advertisement or the provision of contract.

Article 16. (Effect of Cancellation of Purchase)

  1. 1.In the event of the return of Goods from the User, the “Mall” should refund payment of the Goods within three business days. In the event of a refund delay, the “Mall” should pay the User with the interest calculated based on the number of days delayed at the overdue interest rate specified and notified by the Korea Fair Trade Commission.
  2. 2.In case of a refund, if the User paid for the Goods with a credit card or electronic money, the “Mall” should immediately request the business that provided the payment method to suspend or cancel the payment.
  3. 3.In case of any cancellation of a purchase, the User should bear the costs arising from returning the Goods. The “Mall” may not claim cancellation fees or compensation damages due to the User’s cancellation of a purchase. However, in case of the cancellation of a purchase caused by a discrepancy in the contents of the Goods and the advertisement or the provision of contract, the “Mall” should bear the costs of returning the Goods and Services.
  4. 4.If the User bore the delivery fees when he/she received the Goods and Services, the “Mall” should specify and clearly indicate who would bear the delivery fees upon cancellation of the purchase.

Article 17. (Protection of Personal Information)

  1. 1.The “Mall” collects the minimum amount of information necessary to provide the services. The required information is as follows, and other information is optional:
    Classification Personal information to be collected Purpose of use Basis
    PC web/
    mobile app
    Member registration Required Name, date of birth, password, guest password, cell phone number, address, and email address; Personal identification and customer identification Information subject’s consent
    Optional Bank account information and phone number
    Benefit payment and tax report/payment Required Resident registration number (foreigner registration number), bank account information, and business registration number Income tax, resident tax, and other tax report/payment, benefit payment, cash receipt, and tax invoice issuance Article 68 of the Enforcement Decree of the Framework Act on National Taxes; Article 145 of the Income Tax Act; and Article 16 of the Value-Added Tax Act
    Optional None
    Product
    purchase
    Shipping
    information
    Member order Required Customer information (name, cell phone number, address, email, and sender’s name)
    Shipping information (name, cell phone number, and address)
    Goods shipping Information subject’s consent
    Optional Phone number and shipping message
    Payment
    information
    Virtual account Required Cell phone number Payment Information subject’s consent
    Virtual account Optional Cash receipt information: Cell phone number, cash receipt issuance number, and credit card number
    Credit card
    (ARS/ Paynow Biz/terminal)
    Required Credit card number
    Virtual account + credit card Required Cell phone number and credit card number
    Optional Cash receipt information: Cell phone number, cash receipt issuance number, and credit card number
    Personal identification Required Name, date of birth, cell phone number, sex, mobile carrier, and personal identification number Customer identification, adult authentication, and prevention of fraudulent use Information subject’s consent
    Information modification Optional Password, bank account information, affiliated center, guest password, phone number, cell phone number, address, and email address Personal identification and customer identification Information subject’s consent
    General Marketing participation Event application and survey
    response
    Optional Name, member number, phone number, and email address
    • Collected items vary depending on the marketing type.
    Shipping information (name; cell phone number, and address)
    Event result notification, prize shipping, and survey Information subject’s consent

    * Personal identification
    (CI: Connecting Information ー personal identification information provided by an identification service agency)
    (DI: Duplication Information ー personal identification information developed to prevent duplicate registration)
  2. 2.In cases of collecting personal information that can be used to identify the User, the “Mall” should obtain the User’s consent.
  3. 3.The “Mall” may not use the personal information outside the specified purposes or disclose it to a third party without the User’s consent. The “Mall” is liable for any violation of the above. However, this does not apply to the following cases.
    1. The “Mall” discloses the minimum information of the User required (name, address, and phone number) to a shipping company for shipping purposes;
    2. The “Mall” provides the information for statistics, academic, or market study purposes in a format whereby specific individuals cannot be identified;
    3. The information is necessary for the payment of costs required for the Goods and Services transaction;
    4. The information is required for personal identification to prevent illegal use;
    5. The information is required by law or for an unavoidable reason under the law.
  4. 4.In cases where the “Mall” is required to obtain the approval of the User under Paragraphs 2 and 3, the “Mall” should specify its personal information manager (affiliation, name, phone number, other contact information), the purpose of collection and use of information, information about any third party (recipient, purpose of provision and the information to be provided), and the provisions stipulated in Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. The User may cancel his or her approval at any time.
  5. 5.The User may, at any time, request confirmation and correction of any errors in their personal information held by the “Mall,” and the “Mall” should be responsible for taking any necessary measures without delay. In cases where the User requests the correction of an error, the “Mall” should not use the applicable personal information until the error has been corrected.
  6. 6.For the protection of personal information, the “Mall” should limit the number of persons handling personal information to a minimum, and should be responsible for any damages caused by loss, theft, leakage, falsification, and disclosure of personal information, including credit card and bank account information, to third parties without the consent of the User.
  7. 7.The “Mall” or any third parties who received personal information from the “Mall” should destroy all personal information without delay once the purpose of its collection has been achieved.

Article 18. (Obligations of the “Mall”)

  1. 1.The “Mall” should not take any actions against public policy or actions restricted by the law and these Terms and Conditions. The “Mall” should put its best efforts into providing Goods and Services on a stable basis in accordance with the provisions in these Terms and Conditions.
  2. 2.The “Mall” should be equipped with a security system to protect the personal information of Users (including credit information) and provide a safe environment for Users to use the online services.
  3. 3.In accordance with Article 3 of the Act on Fair Labeling and Advertising, the “Mall” should be responsible for compensating the User for any damages caused by displaying an unjust advertisement for certain Goods and Services.
  4. 4.The “Mall” should not send any profit-making emails that are not wanted by the User.

Article 19. (Obligations Regarding ID & Password of Member)

  1. 1.The Member should be responsible for the management of his or her ID and password, except for the cases falling under Article 17.
  2. 2.The Member should not allow any third party to use his/her ID and password.
  3. 3.When the Member recognizes that his or her ID and/or password has been stolen or is being used by a third party, the Member should immediately notify the “Mall,” and follow the instructions of the “Mall.”

Article 20. (Obligations of User) The User should not commit the following acts.

  1. 1.Register false information at the time of application or the revision of information
  2. 2.Use others’ personal information
  3. 3.Change information displayed on the “Mall”
  4. 4.Transmit or display information (computer program and others) other than the information indicated by the “Mall”
  5. 5.Infringe on the copyright or intellectual property rights of the “Mall” or a third party
  6. 6.Take any action that harms the reputation and interrupts the operation of the “Mall” or a third party, or
  7. 7.Disclose or display any information containing indecent or violent messages, videos, audios, and other information going against good public order and morals.

Article 21. (Relationship between Linking “Mall” & Linked “Mall”)

  1. 1.In the event that the main “Mall” and the sub-“Mall” are linked with a hyperlink (e.g. the contents of the hyperlink include text, image and video), the former is called the Linking “Mall” (Website) and the latter is called the Linked “Mall” (Website).
  2. 2.If the Linking “Mall” specifies and issues a notification that it is not responsible for any transaction with the User for any Goods and Services independently provided by the Linked “Mall” on the initial page of the website of the Linking Mall or a pop-up window, then the Linking Mall is not responsible for such a transaction.

Article 22. (Copyright & Limitation of Use)

  1. 1.The copyright and other intellectual property rights for the works produced by the “Mall” should belong to the “Mall.”
  2. 2.The User may not use or cause any third party to use information with intellectual property rights belonging to the “Mall” for reproduction, transmission, publishing, distribution, broadcasting or other profit-making use without the prior consent of the “Mall.”
  3. 3.The “Mall” should notify the User when using the copyright belonging to the applicable User in accordance with the mutual Terms and Conditions.

Article 23. (Resolution of Dispute)

  1. 1.The “Mall” should accommodate the opinion or complaint made by the User, and implement and operate a process for the compensation of the consumers’ damages.
  2. 2.The “Mall” should give priority to any opinion or complaint made by the User. However, in cases where it is unable to promptly deal with the matter, the “Mall” should notify the User of the cause and the final settlement schedule.
  3. 3.When the User files for a remedy regarding a dispute between the “Mall” and the User, the matter may be referred to arbitration by the Fair Trade Commission or a Dispute Mediation Agency requested by a city/provincial Mayor/Governor.

Article 24. (Jurisdiction and Governing Law)

  1. 1.All e-commerce-related lawsuits between the “Mall” and the User should be conducted in accordance with the address of the User at the time of indictment. In cases where there is no address, the lawsuit should fall under the exclusive jurisdiction of the district court in the vicinity of the User’s place of residence. In cases where the address or residence of the User is not clear at the time of indictment or the User is a foreign resident, the lawsuit should be filed with the competent court under the Civil Procedure Act.
  2. 2.Any and all e-commerce-related lawsuits between the “Mall” and the User are governed by the law of the Republic of Korea.
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