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Announcement regarding the shipment to Russia

Hello, this is the managing team of At.G Mall.


Hereby we inform you about shipping to Russia.


*Summary of the situation

- 10th February: Obtained Official Russian Letter regarding the postal tranfer 

- 11th February :Trasnfer of the International postal service of Russia  has begun

- Flights to Moscow were cancelled without any notice while we were working on the delivery of orders from February 3rd to February 8th.

 - Subsequently, flights to Russia were suspended indefinitely due to the international conditions.


* Details of subsequent actions

Some of the orders from February 3rd to February 8th have been shipped, except for those orders, the undelivered orders are on standby at Incheon International Airport.

We were planning to return/cancel the undelivered orders from February 3rd to February 11th, but due to the recent international situation, card purchasers such as Visa, Master and UnionPay etc. has stopped all communication with the Russian bank. Therefore, cancellation is not possible at the moment.


Once all situation stabilizes and changes, we will inform you again.


We apologize for the inconvenience.



At.G Mall​ 









Здравствуйте, это команда с головного офиса At.G Mall.


Сообщаем вам о нынещней ситуации с доставкой в Россию.


*Обобщение ситуации

- 10 февраля: Получено официальное российское письмо о почтовом переводе.

- 11 февраля : Начата передача Международной почтовой службы России.

- Рейсы в Москву были отменены без предупреждения, пока мы работали над доставкой заказов с 3 по 8 февраля.

 - После этого полеты в Россию были приостановлены на неопределенный срок из-за международных условий.


* Подробности последующих действий

Некоторые заказы с 3 по 8 февраля были отправлены, за исключением этих заказов, недоставленные заказы находятся в режиме ожидания в международном аэропорту Инчхон.

Мы планировали вернуть/отменить недоставленные заказы с 3 по 11 февраля, но из-за недавней международной ситуации пользователи карт, такие как Visa, Master и UnionPay и т. д. прекратили работу с российским банком. Поэтому отмена заказа на данный момент невозможна.


Как только ситуация стабилизируется и изменится, мы сообщим вам еще раз.


Приносим свои извинения за доставленные неудобства.



AtG Mall​ 



No. Title Date of Registration
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[FR] Temporarily closing the delivery service to France 2022-09-19
Payment Gateway 'Fiserv' added to the system 2022-08-22
Temporarily Closing the Products (Atomy Propolis Immune … 2022-07-12
Announcement regarding the shipment to Russia 2022-03-24
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Guideline for the Payment Failure 2021-10-01
58 [System] [Error Fixed] Payment error from 28th.07(Jul).2022 ~  2022-07-29
57 [Notice] Atomy Cushion, which one to buy?  2022-07-26
56 [Notice] Shipping fee discount promotion is officially over!!!  2022-06-30
55 [System] [Notice] Temporarily closing the Website  2022-06-29
54 [Notice] [Shipping Fee Discount Promotion] Congrats! At.G Mall Mo…  2022-06-20
53 [Notice] [CA] Purchase limit has gone up to KRW400,000  2022-06-10
52 [Notice] [SG] Closing the products for Singapore (Atomy Iron, Ato…  2022-06-02
51 [Notice] (few more products added) Change in Price & PV (Certain …  2022-05-31
50 [Shipping] [Notice] The delivery of Russian Held orders restarts l …  2022-05-06
49 [Notice] Notice on reduced shipping fee  2022-04-19
48 [Notice] Cancel for orders placed between April 6-7, 16:30 KST.  2022-04-07
47 [Notice] Increase in delivery cost to every delivery site  2022-03-17
46 [Notice] Meet the New Products for March!  2022-03-03
45 [Notice] [RU] Not being able to order for Russia  2022-02-11
44 [Notice] Event for Upcomming Valentine Day~! Check it out~!  2022-02-07
43 [Notice] Instagram Event Winner Announcement  2022-02-04
42 [Notice] [DE] Suspending Delivery Service for Germany  2022-01-19
41 [Notice] Holiday from 26 January ~ to 2 February 2022  2022-01-19
40 [Notice] At.G Mall Official Instagram OPEN !!  2022-01-18
39 [Notice] [DE] Suspending Sales on Germany for Beauty Category  2022-01-14



CEO : Han-Gill Park, Seung-Gon Choi

Business Registration No. : 108-81-88139

Address : (32543) 2148-21, Baekjemunhwa-ro, Gongju-si, Chungcheongnam-do, Republic of Korea

E-commerce Permit : 2013-ChungnamGongju-0091