Sorry, but exchanges/returns using At.G Mall are not possible.
Checking the checkbox at the order/payment stage can be considered as consent for this content.
Sorry for the inconvenience, please use At.G Mall's 1:1 Counseling inquiries.
1. Please submit within 7 days of delivery completion.
2. Log-in At.G Mall > Customer Center > 1:1 Counseling inquiries.
3. Please write and attach the image of the defective product and send it back if you submit it.
*In particular, please take a photo that falls under the following two categories.
(1) Condition of the product
(2) Barcode and number at the bottom of the product
The order/payment and sales date designation at At.G Mall are all based on the 'Korean date and time'.
Cancellation of sales is possible until 7:00 a.m. the next day from the date of order in Korea.
However, once export declaration has started, cancellation is not possible.