Japan - https://www.customs.go.jp/
Taiwan - https://web.customs.gov.tw/
Singapore - https://www.customs.gov.sg/businesses/importing-goods/quick-guide-for-importers
Malaysia - http://www.customs.gov.my/
Mongolia - https://customs.gov.mn/
Canada - www.cbsa-asfc.gc.ca
Germany - www.zoll.de
France - https://www.douane.gouv.fr/
Italy - https://www.adm.gov.it/portale/
Switzerland - https://www.ezv.admin.ch/ezv/en/home.html
Australia - https://www.abf.gov.au/
New Zealand - https://www.customs.govt.nz/
Currently, there are a total of 15 countries in the first service opened, and the regions are exposed when you log in to the site.
(As of June 23, 2021 service opening date)
☞Asia (6) Hong Kong, Japan, Malaysia, Mongolia, Singapore, Taiwan
☞America (2) USA, Canada
☞Europe (5) Germany, Switzerland, UK, Italy, France
☞Oceania (2) Australia, New Zealand
After the export customs declaration is completed, an 'invoice number' is issued to enable tracking of the shipment. If the invoice number has been issued, a Delivery Tracking button is created in the status of the order history.
Order and payment > Export customs declaration > Air transport waiting > Departure from Incheon Airport > Arrival at destination area > Import customs clearance > Local delivery > Customer delivery.
Please check the message left by the logistics company to the member (e-mail, text message, note, etc.), and contact the customer center of the shipping company to check.
Change of shipping address can only be changed in the status of "Payment completed" in "Same Shipping Location".
Please note that changes cannot be made when the export declaration is "Delivery preparation"!
In "Payment Completed" status,
you can “change delivery address” in Log-in > My Page > Order/Shipping.
Sorry, but that's not possible. Only one shipping address can be entered per order number.