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Customer Center
[DE] Suspending Sales on Germany for Beauty Category
2022-01-14 Ship From SOUTH KOREA

Dear. At.G Mall Users

 

Hereby we announce that from today(14th January, 2022) we suspend selling Beauty Products that aims to be delivered in Germany.

 

This decision is made due to the main accusation from the customs authority of Germany.

When product label does not contain words in Germany, they decline to further proceed with the custom clearance process and shipping back all the packages.

 

Therefore, please be noted that you cannot buy the beauty product that is to be delivered at Germany.

 

If you have further inquiries, please leave comment on 1:1 Q&A board from At.G Mall.

 

Thank you.

 

Sincerely,

At.G Mall

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